Sixty London Wall is a 328,500 sq. ft mixed-use commercial office development in the heart of London. With an Outstanding BREEAM rating, five stunning roof terraces, and every aspect designed with sustainability, health, and well-being at its core, Sixty London Wall provides an exceptional experience for everyone who works and visits.
Following the completion of the building’s redevelopment in November 2020, JLL looked to Andron for a future-proof commercial cleaning and hygiene service. The objective was clear: establish a healthy, safe, and sustainable workplace environment aligned with evolving working habits while enhancing occupant productivity and well-being.
From COVID-19 to the hybrid working revolution
The timing of Andron’s award of the cleaning commercial contract coincided with the height of the COVID-19 pandemic when remote working was at its peak. The challenge at the time was ensuring cleanliness and instilling confidence in employees and clients returning to the workplace while balancing costs as occupancy was low and often unpredictable.
However, as the situation improved and hybrid working became the norm, the demand for office space increased, leading to new tenants joining the building. In response to this, Andron received a request to incorporate three additional floors into our cleaning regime.
Implementing a flexible, staggered approach
Rather than implementing a full cleaning model from day one, Andron supported Sixty London Wall with cleaning services on an ad-hoc basis. This service gradually increased to a full-time cleaning regime as restrictions eased to ensure the building was marketable for all prospective tenants.
As occupancy increased, Andron introduced data-driven cleaning – a technology-led solution using the Internet of Things connected sensors to collect anonymous data on building usage. By identifying peak times and building usage hotspots, Andron leveraged real-time insights to inform cleaning protocols and schedules based on evolving occupancy levels. This approach provides a cost-effective solution, as there is no additional cleaning when the occupancy of the building does not require it, with no compromise on cleaning standards.
To support a safer indoor environment for occupiers, cleaning operatives use stabilised Aqueous Ozone, a non-toxic, non-hazardous, and non-allergenic cleaning solution. All necessary cleaning products, such as dishwasher tablets and washing-up liquid, are 100% plant-based and eco-friendly. Even the paper products, like toilet rolls, are made from eco-friendly bamboo.
Looking back on a 3-year journey
Over three years, Andron strategically staggered and restructured the existing cleaning resources, optimising cleaning based on data. As a result, Andron’s data-led, on-demand cleaning service helped balance costs and seamlessly accommodate changing occupancy levels and new space. Despite the expanded scope of its services and changing business landscape, Andron maintained its commitment to delivering high-quality cleaning standards while ensuring value for money. This approach also reduces chemical, energy, and water consumption as cleaning is more targeted and precise, which reduces wasted effort, time, and cleaning products.
Andron and Sixty London Wall’s commitment to using only low-impact cleaning products, including chemical-free systems and bamboo products, eliminated the need for cleaning chemicals and single-use plastic bottles, reducing packaging, manufacturing, transportation, and storage of chemicals. These solutions directly align with Sixty London Wall’s outstanding BREEAM rating.
Finally, we continue collaborating with 60 London Wall to ensure our services meet and exceed their expectations. Supported by a flexible and agile cleaning service, Sixty London Wall will continue to uphold its promise of a safe, hygienic and productive workplace environment for occupiers for years to come.